Fan Privacy Policy
This Fan Privacy Policy explains how data is collected and used when you browse witme.io (including discovery areas) and interact with creator pages.
Table of contents
- 1. Scope
- 2. Data We Collect
- 3. How We Use Data
- 4. Legal Bases for Processing
- 5. Payments and Financial Data
- 6. Creator Visibility and Sharing
- 7. Cookies and Similar Tech
- 8. Messaging and Safety Reviews
- 9. Data Retention
- 10. Security
- 11. Your Rights and Choices
- 12. International Processing
- 13. Children's Data
- 14. Policy Updates
- 15. Contact
1. Scope
This policy applies to fan-facing features on witme.io, including browsing creator pages, discovery or showcase areas, account access, purchases, memberships, messaging, and support requests.
Some platform services are operated by EchoFlux.ai infrastructure providers. Where that occurs, data may be processed to deliver the service securely.
2. Data We Collect
- Account data, such as email address and login identifiers
- Transaction data, such as purchase amounts, timestamps, and payment status
- Creator interaction data, such as follows, membership state, and message metadata
- Device and technical data, such as IP address, browser type, and basic diagnostics
- Coarse browsing and traffic events on witme.io (for example page views) used to operate the site and measure usage
- Support and trust data, such as reports, tickets, and abuse-prevention records
3. How We Use Data
We use fan data to provide core service operations, process payments, enforce platform safety, resolve support issues, and prevent fraud.
We may also use aggregated, de-identified analytics to improve product reliability and fan experience quality.
4. Legal Bases for Processing
Where required by law, we process personal data based on one or more legal grounds, including contract performance, legitimate interests, legal compliance, and consent where applicable.
5. Payments and Financial Data
Payments are handled by integrated payment providers such as Stripe. We do not store full card numbers on our servers.
Payment providers may process additional information required for fraud prevention, charge handling, and legal compliance.
6. Creator Visibility and Data Sharing
Creators may see fan-related information necessary to fulfill offers and manage their pages, including purchase status and relevant communication history.
We share data with service providers only as needed to operate hosting, authentication, payment, security, and support systems.
7. Cookies and Similar Tech
We may use cookies, local storage, and similar technologies for account sessions, security controls, feature preferences, and analytics.
You can manage browser-level cookie controls, but disabling certain technologies may affect site functionality.
8. Messaging and Safety Reviews
Message and interaction records may be reviewed when abuse, safety, legal, or policy incidents are reported.
We use these reviews to enforce platform rules, protect users, and maintain trust on creator pages.
9. Data Retention
We retain data only as long as needed for service delivery, legal obligations, payment dispute handling, fraud prevention, and legitimate business operations.
Retention periods may vary by jurisdiction and by record type.
10. Security
We use technical and organizational safeguards intended to protect account and transaction data from unauthorized access, misuse, or loss.
No system is perfectly secure, but we continuously improve controls and monitoring.
11. Your Rights and Choices
Depending on your region, you may have rights to access, correct, delete, or export certain personal data, or object to specific uses.
To submit a privacy request, contact us using the email below with enough information to verify your account.
12. International Processing
Your information may be processed in countries other than your own when required to provide service operations through trusted providers.
Where required, we apply contractual and technical safeguards for cross-border data handling.
13. Children's Data
witme fan services are intended for adults. We do not knowingly collect personal information from children below the legal minimum age for service use.
If you believe a minor has provided data in violation of these requirements, contact us so we can review and take appropriate action.
14. Policy Updates
We may update this policy from time to time. The "Last updated" date reflects when the most recent changes were published.
15. Contact
Email: contact@echoflux.ai